Privacy Policy

Introduction

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, Business Website or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

Provide us with feedback on our products or services

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

 

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

 

 

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

 

We use regular Malware Scanning.

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .

 

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

 

 

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

 

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

 

We have not enabled Google AdSense on our site but we may do so in the future.

 

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

 

We do not specifically market to children under the age of 13 years old.

 

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at

  • Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.

Market Titans Agency & New Audience Media’s privacy policy helps you understand what information we do and don’t collect at Market Titans Agency & New Audience Media, how Market Titans Agency & New Audience Media uses this information, and the choices available to you. This privacy policy has been updated to reflect the new General Data Regulation Protection (GDPR) (EU) 2016/678 act implemented on 25 May, 2018.

 

When we use the words “Market Titans Agency & New Audience Media,” “we,”, “our,” or “us” throughout this policy, we’re referring to Market Titans Agency & New Audience Media, which is the company that employs account managers to provide you with the services listed on our website. When we talk about “services” in this policy, we are referring explicitly to the actions our subcontracted account managers commit in order to help you grow your social media accounts.

By using the Services we provide, you agree to be bound by the Terms & Conditions outlined on our website.

Types of Data Collected

Types of Data collected Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email address, Cookies, Usage Data, first name, last name and country.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us.

Any use of Cookies – or of other tracking tools – by this Website or by the Data Controllers of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Data Controller.

Customer Data

Any content and information submitted by our registered users in order to help our account managers provide Services are collected and referred to in this policy as “Customer Data.” While Market Titans Agency & New Audience Media collects or processes Customer Data, it does so on behalf of the customer. This means that Customer Data is used to help our subcontracted account managers provide the best service they can. Market Titans Agency & New Audience Media does not trade, misuse, or expose Customer Data outside of the company. Certain Customer Data is accessible to subcontracted account managers but is handled discreetly and within strict parameters mentioned between the company and the subcontracted manager. This means Customer Data is handled safely.

To improve our Services. We look into how our customers navigate across our dashboard portal in order to inform our account managers, allowing them to provide better more accurate Services to the Market Titans Agency & New Audience Media user.

To maintain better support. When contacted with a problem, Market Titans Agency & New Audience Media uses the information a customer has provided to respond.

Billing purposes. When account data provides billing information, Market Titans Agency & New Audience Media uses this to accurately account for billing and payments.

How Customer Data is collected is specified in the Section & Information on Personal Data Processing

Website Visitor Data

Any content and information consented and submitted by our website visitors in order to help Market Titans Agency & New Audience Media better tailor off-site experiences, of which may include advertisements (remarketing). While Market Titans Agency & New Audience Media collects or processes Website Visitor Data, it does so with explicit consent of the Website Visitor. Market Titans Agency & New Audience Media does not trade, misuse, or expose Website Visitor Data outside of the company. Certain Website Visitor Data may be used to improve the Company’s understanding of its target audience. Website Visitor Data is anonymized unless specified.

We use miscellaneous types of information when we provide Services to our Website Visitors. Uses include:

To improve our Services. We look into how our website visitors navigate across our website in order to provide better, more accurate Services.

To maintain better support. When contacted with a query, Market Titans Agency & New Audience Media uses the information a website visitor has provided to respond.

How Website Visitor Data is collected is specified in the Section § Information on Personal Data Processing

Data Processing

How Data Is Processed

Market Titans Agency & New Audience Media takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Market Titans Agency & New Audience Media, in some cases, the Data may be accessible to certain employees in charge and the Data Controller, who are involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Data Controller. The updated list of these parties may be requested from Market Titans Agency & New Audience Media at any time.

 

Legalities of Data Processing

Market Titans Agency & New Audience Media may process Personal Data relating to Users provided one of the following is applicable:

 

Users have given their consent for one or more specific purposes. Note: Under some legislations the Data Controller may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Data Controller;

processing is necessary for compliance with a legal obligation to which the Data Controller is subject;

processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Data Controller

processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

Market Titans Agency & New Audience Media and its Data Protection Officer can and will gladly help clarify the specific legal basis that applies to said processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

Where Data is Processed

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved in the processing are located. Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Data Controller to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Data Controller using the information provided in the contact section.

 

Data Retention

Personal Data shall be processed and stored for as long as required by the legitimate purpose they have been collected for.

Information on Personal Data Processing

The Company collects Personal Data in and through the use of the following services:

 

Analytics

Market Titans Agency & New Audience Media uses Analytics platforms to monitor its web traffic and better understand behavior of the User.

GOOGLE ANALYTICS (GOOGLE INC)

Google Analytics is a web analysis service provided by Google  (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Contact With User

Market Titans Agency & New Audience Media gets in touch with Website Visitors and/or Users who opted-in to using our service or receiving a newsletter..

MAILING LISTS (MAILERLITE, SENDGRID, MAILCHIMP, ACTIVE CAMPAIGN)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.

Personal Data collected: Country, Email Address, First & Last Name

Place of processing: United States – Opt out via email Unsubscribe link.

Displaying Content From External Platforms

You are able to view content on our website in and through services provided by external platforms. External platforms may still collect web traffic data for the pages where the service is installed, even when Users do not use it.

GOOGLE FONTS (GOOGLE )

Google Fonts is a typeface visualization service provided by Google  that allows this Website to incorporate content of this kind on its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – See their Privacy Policy attached

 

Payment Providers

Payment providers enable Market Titans Agency & New Audience Media to process Credit Card and Debit Card purchases. Market Titans Agency & New Audience Media shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Transactions are created, conducted, and processed on a third-party website.

 

Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.

 

Technical Cookies and Cookies serving aggregated statistical purposes

The Website of Market Titans Agency & New Audience Media uses Cookies to save the User’s session and to carry out other activities that are strictly necessary for the operation of this Website, for example in relation to the distribution of traffic.

 

Activity re. Saving of Preferences, Optimizations, and Statistical Information

This Website uses Cookies to save browsing preferences and to optimize the User’s browsing experience. Among these Cookies are, for example, those used for the setting of language and currency preferences or for the management of first party statistics employed directly by the Data Controller of the site.

 

Third Parties Using Cookies

Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Data Controller – depending on how they are described – without the help of third parties.

 

If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Data Controller’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

 

GOOGLE ANALYTICS (GOOGLE INC)

Google Analytics is a web analysis service provided by Google  (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Opt Out Here

 

Third-Party Cookies Notice

Since the installation of third-party Cookies and other tracking systems through the services used within this Website cannot be technically controlled by the Data Controller, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policy for the respective third-party services listed in this document.

Given the objective complexity surrounding the identification of technologies based on Cookies, Users are encouraged to contact the Data Controller should they wish to receive any further information on the use of Cookies by this Website.

Additional Information on Data Collection & Data Processing

Legal Action

The User’s Personal Data may be used for legal purposes by the Data Controller in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.

 

The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

 

System Logs

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

 

Information not mentioned in this Privacy Policy

More details concerning the collection or processing of Personal Data may be requested from Market Titans Agency & New Audience Media at any time. Please see the contact information at the beginning of this document.

 

“Do Not Track” Requests

This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

 

Privacy Policy Improvements

We may occasionally update this policy. If you continue using the Services we provide after changes are put into effect, you hereby agree to our latest policy revision.

 

Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us addressing the Data Controller as specified above in the section “Appointed Data Protection Officer / Data Controller”.